Privacy

Privacy Policy Terms

1.

Basic Provisions

  1. The controller of personal data according to Art. 4 point 7 of the Regulation of the European Parliament and of the Council (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter just "GDPR") is Ketom Impex s.r.o., ID No. 17801826, registered office at Kruhová 239/5, Ústí nad Labem, registered in the Commercial Register maintained by Ústí nad Labem Regional Court, section C, insert 49775 / (hereinafter just "controller").
  2. Contact details of the controller are:

address: Kruhová 239/5, Ústí nad Labem, 40001

e-mail: info@ketom.shop

phone: +420 910001688

  1. Personal data means all information about an identified or identifiable natural person; an identifiable natural person is a natural person that can be directly or indirectly identified, especially by reference to a certain identifier, for example a name, an identification number, location data, a network identifier, or one or more special elements of the physical, physiological, genetic, mental, economic, cultural or social identity of this natural person.
  2. The Controller has appointed a Data Protection Officer. The contact details of the officer are: Tomáš Hořejší, tomas@ketom.cz

2.

Sources and Categories of Processed Personal Data

The Controller processes the personal data you have provided or personal data obtained by the Controller based on the fulfillment of your order:

  • name and surname
  • e-mail address
  • phone
  • address

The Controller processes your identification and contact details and data necessary to fulfill the contract.

3.

Legal Reason and Purpose of Personal Data Processing

The legal reason for the processing of personal data is

  • fulfillment of the contract between you and the controller pursuant to Art. 6 para. 1 letter b) GDPR,
  • fulfillment of the legal obligation of the controller pursuant to Art. 6 para. 1 letter c) GDPR,
  • legitimate interest of the controller in providing direct marketing (especially for sending commercial communications and newsletters) pursuant to Art. 6 para. 1 letter f) GDPR,
  • Your consent to processing for the purposes of providing direct marketing (especially for sending commercial communications and newsletters) pursuant to Art. 6 para. 1 letter a) GDPR in conjunction with Section 7 para. 2 of Act No. 480/2004 Coll., On certain information society services if no goods or service has been ordered.

The purpose of processing personal data is

  • processing your order and exercising the rights and obligations arising from the contractual relationship between you and the controller; when ordering, personal data is required, which is necessary for successful processing of the order (name and address, contact), providing personal data is a necessary requirement for the conclusion and performance of the contract, without providing personal data the contract cannot be concluded or fulfilled by the controller,
  • fulfillment of legal obligations towards the state,
  • sending commercial communications and performing other marketing activities.
  • For the purpose of improving services and protecting employees and property

There is automatic, individual decision-making by the controller in the sense of Art. 22 GDPR. With this processing, you have given your explicit consent.

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4.

Period of data retention

The administrator retains personal data

  • for the period necessary to exercise rights and obligations arising from the contractual relationship between you and the administrator and to enforce claims from these contractual relations (for a period of 15 years after the termination of the contractual relationship).
  • until the consent to the processing of personal data for marketing purposes is withdrawn, but for a maximum of 5 years if the personal data is processed based on consent.

After the personal data retention period has expired, the administrator will delete the personal data.

5.

Recipients of personal data (subcontractors of the administrator)

Recipients of personal data are persons

  • participating in the delivery of goods/services/completion of payments based on a contract,
  • providing services for the operation of the e-shop and other services related to the operation of the e-shop,
  • providing marketing and accounting services.

The administrator intends to transfer personal data to a third country (to a country outside the EU) or international organization. The recipients of personal data in third countries are providers of mailing services, cloud services, companies providing communication with the customer.

6.

Processors of personal data

Processing of personal data is carried out by the administrator, but these processors can also process personal data for him:

  • service provider Mailchimp, Google, iDoklad, Facebook, Wordfence, Packeta (Packeta), Comgate, DPD, Česká pošta, Stripe, GLS group, WeDo, Allegro, Kaufland, Alza
  • company Vaš-hosting s.r.o, Český webhosting s.r.o., BaseLinker spółka z ograniczoną odpowiedzialnością, NoStress Commerce s.r.o.,
  • possibly other providers of processing software services and applications that the controller is not currently using.

7.

Your rights

Under the conditions set by GDPR you have

  • the right to access your personal data according to Art. 15 GDPR,
  • the right to correction of personal data according to Art. 16 GDPR, or restriction of processing according to Art. 18 GDPR,
  • the right to delete personal data according to Art. 17 GDPR,
  • the right to object to processing under Art. 21 GDPR,
  • the right to data portability according to Art. 20 GDPR and
  • the right to withdraw consent to processing in writing or electronically to the address or e-mail of the administrator stated in Art. III of these terms and conditions.

You also have the right to file a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated or you can contact a court.

8.

Personal data security conditions

  1. The administrator declares that he has taken all appropriate technical and organizational measures to secure personal data.
  2. The administrator has taken technical measures to secure data repositories and storage of personal data in paper form, in particular long passwords, encryption of pages with certificates.
  3. The administrator declares that only the persons authorized by him have access to personal data.

9.

Final provisions

  1. By sending an order from the online order form, you confirm that you are familiar with the conditions aboutprivacy policy and you accept it in full.
  2. By checking the consent box via the online form, you agree to these terms. By checking the consent box, you acknowledge that you are familiar with the terms of the privacy policy and that you accept it in full.
  3. The administrator is entitled to change these terms. The new version of the privacy policy will be published on their website, and a new version of these terms will be sent to your email address, which you have provided to the administrator.

These terms become effective from January 1, 2023.